Welcome to DCV Computers

Do you provide onsite services....can you come to my location?

Yes, we specialize in onsite services! Occasionally, repairs will need completed back at our shop.

Can I drop my computer off at one of your locations?

Yes you can drop your computer into our workshop in Mt Albert.

How long will it take?

We strive to complete repairs in 1 to 3 days (unless we are waiting for a none stock part). We are extremely conscious of downtime, the fact that most people whether they use their computer at home or at work cannot live without them, for this reason we treat every machine as priority and have strict service delivery guidelines which we strive to meet in order to cause as little inconvenience as possible. We will also give you a laptop so you can still get your email and browse the web.

How much does it cost?

We will give you a quote for the whole job.

Is there a guarantee with the work?

Yes all our work comes with a 3 month warranty. We also provide unlimited phone support.

What is a Virus?

A virus is a program that propagates itself by infecting other programs on your computer. Viruses can do serious damage, such as erasing your files or your whole disk, or they may just do annoying things like pop up a window that says "Ha ha you are infected!" Viruses usually spread to a new computer with human assistance, such as if you trade files with a friend and give them an infected file (such as by an e-mail attachment).

What is a Trojan?

This is a general term, referring to programs that appear desirable, but actually contain something harmful. The harmful contents could appear to be something innocent. For example, you may download what looks like a free game, but when you run it, it enables access to your PC that could allow a malicious person to remotely control an element of your PC through the internet.

What is a firewall?

Firewalls are network (and internet) barriers designed to keep out those who would control your PC (generally through the internet) for malicious purposes.