Q: Do you provide On Site Service....Can you come to my location?
A: Yes, we specialize in on site service! Occasionally, repairs will need completed back at our shop.
Q: Can I drop my computer off at one of your locations?
A: Yes you can drop your computer into our workshop in Mt Albert.
Q: How long will it take?
A: We strive to complete repairs in 1 to 3 days (unless we are waiting for a none stock part). We are extremely conscious of downtime, the fact that most people whether they use their computer at home or at work cannot live without them, for this reason we treat every machine as priority and have strict Service Delivery guidelines which we strive to meet in order to cause as little inconvenience as possible. We will also give you a laptop so you can still get your email and browse the web.
Q: How much does it cost?
A: We will give you a quote for the whole job.
Q: Is there a guarantee with the work?
A: Yes all our work comes with a 3 month warranty. We also provide unlimited phone support.
|